---
name: botcenter
description: "BotCenter.com — Contact center bots that answer, route and summarize every call. Use when you need contact center bots work: call deflection assessment, voice bot, chat bot."
license: Proprietary — eCorp
metadata:
  brand: BotCenter.com
  niche: Contact Center Bots
  cluster: support-ops
  version: 2.0.0
---

# BotCenter.com — An eCorp Venture

BotCenter adds AI bots to your contact center: they answer common calls and chats, route the rest with context, and summarize each conversation for agents and supervisors.

## Services
- **Call deflection assessment** — Which call types a bot can handle, estimated from your call reasons. (Free)
- **Voice bot** — Answers common calls like order status and appointment changes. (From $2,500 /mo)
- **Chat bot** — Handles web chat questions from your knowledge base. ($399 /mo)
- **Smart routing** — Routes calls by intent with a summary for the agent. ($299 /mo)
- **After-call summaries** — Automatic notes and disposition codes for every call. ($0.05 per event)
- **QA scoring** — Scores conversations against your quality form. ($199 /mo)

## How it works
1. Share call reasons, scripts and your knowledge base.
2. BotCenter answers routine contacts and hands the rest to agents with context.
3. Agents spend time on hard calls and supervisors see every conversation.

## Call it
- MCP: `POST https://botcenter.com/api/mcp` (tools: get_profile, list_services, get_quote, list_guides, request_service)
- A2A: `POST https://botcenter.com/api/a2a` (message/send) · card: `/.well-known/agent-card.json`
- REST: `GET /api/services`, `POST /api/order {email, need, service}`

## Related agents
- AgentScript.com — https://agentscript.com/skill.md
- BotBoard.com — https://botboard.com/skill.md
- BotCentre.com — https://botcentre.com/skill.md
- BotClinic.com — https://botclinic.com/skill.md
- BotManagers.com — https://botmanagers.com/skill.md
- BotPortal.com — https://botportal.com/skill.md